Clear debris from the card reader slot with a card reader cleaning card or a paper towel. If you think your reader is broken, you can request a new one from the Square Dashboard or pick one up at a local retailer.
Share this story • • • On October 1, 2015, US commerce will —a variety of big credit card companies, financial groups, and issuers will require that merchants upgrade their point-of-sale (POS) terminals to accept chip-based cards as well as (and eventually, instead of) magnetic stripe cards. You may have already received chip-based replacements for your magnetic stripe cards in the mail. The plan to transition to the new payment standard—called EMV for EuroPay, MasterCard, and Visa, (the developers of the standard)—, but that 28 percent of small and medium business owners still aren't aware of the new payment standard.
That's particularly troubling, because in the event of magnetic stripe card fraud at a store's POS, the store will be liable for that faulty transaction if they don't have up-to-date hardware that can accept chip cards. (Website-based transactions, commonly considered 'card-not-present transactions,' are not part of the EMV transition and are treated separately.) Today,, founded by Twitter co-founder Jack Dorsey, said it wants to try to speed that adoption rate up in the next month or two, and hopefully convert some businesses to Square's platform. To do this, to cover any faulty charges that a business incurs if the business has already pre-ordered its latest card reader, set to launch in the fall. Square already sells a magnetic stripe reader as well as a combination mag stripe and EMV chip card reader, both of which attach to an iOS device to create a user-friendly terminal, but Square's newest device will read EMV chip cards and also accept contactless payments from NFC-enabled devices (think phones enabled with ). Square is hoping that its liability offer will tempt businesses to integrate its devices, even if the latest device won't be out until fall, after the October 1 liability shift deadline.
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Of course, if any fraud occurs with an EMV card at an EMV-compliant terminal, the liability for those charges goes back to the card issuer as normal. Correction: Ars originally stated that a business could continue using its non-EMV-compliant card readers and be covered for fraudulent charges by Square if they've purchased just one contactless and chip card reader from the company. This is not the case. The business would have to update all of its terminals with contactless and chip card readers, so the offer only covers businesses until those new Square readers arrive in the fall.
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*All credit sale plans are issued by Square, Inc. Plans are not available to merchants located in AK, AL, DE, MS, MO, NH, and TN. The individual authorized to act on behalf of the business must be a U.S. Citizen or permanent resident and at least 18 years old. Bank account and Social Security number or Individual Taxpayer Identification Number are required.
Plans may be selected from 3, 6, 12, or 24 month terms and are based on the financing amount requested. The finance charge amount and installment payment amounts will depend on the repayment term selected. Sales tax, where applicable, cannot be financed and will be due upon acceptance of contract. The final payment will be equal to or less than the regular monthly payment. All plans are subject to approval based on credit and other factors.